A Club Welfare Officer (CWO) with the support of the club committee has the responsibility to:

• implement effective Child Safeguarding Policy and Child Safeguarding Procedures and keep them up to date

• implement effective Adult Safeguarding Policy and Adult Safeguarding Procedures and keep them up to date

• promote safeguarding at the club and encourage good practice

• respond appropriately to safeguarding concerns

• regularly report to the club’s organising committee on safeguarding matters

• ensure that members of the club/volunteers/staff who are working with children and/or adults at risk are recruited safely and in line with legal requirements

• maintain records of safeguarding training attended by club members

• maintain records of club coaches and officials’ licences and criminal record checks

• make sure the sports volunteers/staff, parents/carers, adults and children are aware of:

• how to contact the CWO

• the codes of conduct for working with children/adults at risk

• how to respond to safeguarding concerns

• deal effectively with breaches of the codes of conduct, poor practice, or allegations of abuse

• keep up to date with developments in safeguarding

• attend the relevant safeguarding courses for the role of CWO • complete a criminal record check through the relevant Home Country procedures

• maintain confidential records of reported safeguarding concerns and action taken

• liaise with the HCAF Welfare Officer and/or statutory agencies if/when required.


It is desirable for a Club Welfare Officer to:

• have an interest in safeguarding and welfare matters

• be friendly and approachable with the ability to communicate well with adults and children

• be willing to challenge opinion, where necessary, and to drive the safeguarding agenda

• have strong listening skills and the ability to deal with sensitive situations with empathy and integrity

• have an understanding of the importance of confidentiality and when information may need to be shared in order to protect the best interests of a child or an adult at risk

• have the confidence and ability to manage situations relating to the poor conduct/behaviour of others towards a child or an adult at risk and know when to ask for support.